We will not sell or rent your personally identifiable information or a list of our users to third parties. However, as described in greater detail below, there are limited circumstances under which some of your information may be shared with third parties, our affiliates, or operating partners under strict restrictions.
This privacy statement was last updated on April 7, 2017. Gaijin Distribution Kft. located at Andrássy út 100, 1062 Budapest, Hungary (hereinafter, “Gaijin”) has created this privacy statement in order to disclose our information gathering and dissemination practices for videogames listed on the website gaijindistribution.com (collectively, “Games”) and official websites of these Games, including, but not limited to crossout.net, warthunder.ru, warthunder.com, store.gaijin.net, star-conflict.com (collectively “Websites”).
A note about the Websites and Games: because some of our Services, data centers, service providers, affiliates or operating partners and servers may be located in a variety of countries, our products and Services may be subject to the laws of numerous countries and jurisdictions, some of which may require us to disclose certain information about our users. We are committed to keeping your information private, while still following all applicable laws.
Third Party Websites/Application
Not all content on the Websites and in the Games is owned and controlled by us. The Websites and the Games may contain links to websites owned and/or operated by third parties. These third parties may drop cookies and/or use web beacons on your system, which may be used to identify your preferences or to recognize if you have previously had contact with these third parties. We do not control these websites, their content, or their information collection practices and are not responsible for their privacy policies or practices. Please direct all concerns regarding any third party website to that site’s administrator or webmaster.
We may use third party advertising companies to display advertisements when you visit the Websites. These companies may use general information about your visits to the Websites and the Games as well as other websites to provide specialized advertisements tailored to you. If you would like more information about this practice, please direct such concerns to the advertising company’s administrator or webmaster.
Information We Collect
As a visitor to the Websites, you can engage in many activities on the Websites without providing any personal information. However, if you engage in some activities, such as using certain Services, a personal account may be required. Using the Games and Services may also require you to provide your email address and create a nickname associated with your account. Your first and last name and other information may be also required for processing an online payment by online payment services provider as described in the preceding paragraphs. In setting up your personal account, we may ask you to voluntarily provide us with certain information about yourself, such as your first and last name, mailing address (including ZIP code), e-mail address and/or other personal information. It is completely optional for you to engage in these activities and therefore to provide us with your personal information.
You are never obligated to provide personal information to us. However, if you should choose to withhold certain requested information, we may not be able to provide you with some or all of our Services. The information we request from you may be identified as mandatory or voluntary. If you do not provide us with the mandatory information we request, you may be unable to engage certain activities, use some of our Services or make purchases of the products available on the Websites or through some of our Games and Services.
When ordering products and Services from our Websites or within our Games, you may be asked to provide a credit card number, account and/or billing information. This information is collected and processed by an online payment services providers (for example, PayPal®), which we use for payment processing, including automatic subscription renewals. Understanding the sensitive nature of information, we use reputable online payment services for these transactions.
When you use the Websites and the Games, Gaijin or third parties authorized by us may collect certain technical and routing information about your computer (also known as “environmental variables”) to facilitate your use of the Websites, the Games and related Services. In short, when you browse the Internet, your Internet browser (such as Mozilla Firefox or Microsoft Internet Explorer) automatically transmits some information to us every time you access content on one of our internet domains. Examples of such information include the URL of the particular Web page you visited, the IP (Internet Protocol) address of the computer you are using, or the browser version that you are using to access the Websites. All of this information may be collected by Gaijin and used to help improve our offerings to you. Without expressly informing you in each circumstance, we do not match this information with any of your personal information.
You may be provided a periodic newsletter and product updates from us. You will be given the opportunity to choose the type of information we provide to you and will be provided with an opportunity to opt-out from receiving the information altogether by either making appropriate choice to your account or by writing to email@example.com. However, we reserve the right to provide you notices and communications via email in connection with transactions initiated by you. For example, we will send you communications in connection with successful purchase made by you on the Websites and in the Games. You may be asked to retain some information that we provide you to continue to use the Services.
The information you submit to us may be transferred across national boundaries and may be stored and processed in Hungary and any of the countries in which we (and our affiliates or operating partners) maintain offices or web hosting servers. In certain countries, or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by our affiliates, operating partners or trusted vendors.
You may be given an opportunity to create a personal account, which may be required for receiving Services offered or to be offered on the Websites. Once the personal account is created, you will be able to access, review and update your personal account information via the Websites.
If you wish to deactivate your personal account, you can contact us at firstname.lastname@example.org. When you deactivate your personal account, all information stored and maintained as part of your account may be retained for archival, backup and record purposes. You may change your nickname once free of charge by logging into your personal account. You may not change your registered e-mail without Gaijin prior written request which can be withheld without reason (the absence of a response does not constitute consent).
Information Relating to Children
Our Websites and any Games or Services available on our Websites are not directed to children under 13 years of age. However, despite our intent, we recognize that children under the age of 13 may access the Websites, Games and subscribe to the newsletter or purchase Games and Services. Parents and Legal Guardians may request for us to review, delete, or stop the collection of their child’s personally identifiable information by contacting us at email@example.com. Information for US residents: for additional information and resources regarding child online privacy, please visit the Federal Trade Commission Web site at http://www.ftc.gov/.
Securing the Transmission and Storage of Information
We are committed to protecting the security of your personal information. To protect that information, we use a variety of security technologies and procedures. Our data networks are protected by industry standard firewall and password protection systems and our security policies are periodically reviewed and enhanced as necessary. Furthermore, only authorized individuals have access to the information provided by you (other than certain publicly-available information you provide such as, for example, your in-game nickname and game statistics). However, you should be aware that no data transmission over the Internet can be guaranteed secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you use our content, Games, and Services at your own risk.
We treat the information you provide to us as confidential information. You personally identifiable information is stored on a server with physical and electronic security features as customary in the industry, including login/password procedures and electronic firewalls designed to block unauthorized access. Because laws applicable to personal information vary by country, our offices or other business operations may put in place additional measures. All of our employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.
If you use a password protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer, you should always log out before leaving any site or Service to protect access to your information from subsequent users.
Data received from Sony Entertainment
By signing up to play our products on a PlayStation®4 computer entertainment system, you agree your Sony Entertainment Network account information (namely, your ID, nickname, list of in-game purchases) will be provided to Gaijin so we can establish a Gaijin Account for you.
B. USE AND DISCLOSURE OF INFORMATION
How Your Personal Information Is Used
We collect your information in order to record and support your participation in the activities you select. We may use your e-mail address to send a confirmation e-mail and, if necessary, may use other information you provide to us to contact you to assist us in processing purchases and Games you select. If you use the Services some of your information, including, without limitation, game statistics, game profile associated with your personal account (e.g. kill/death ratio) may be made available to other users. Unless you opt-out, your personal information also may be used to keep you informed about our new products, product upgrades, patches, special offers, and other products and Services of selected third parties.
We may collect information about the use of the Websites, such as the types of Services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. We may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.
Choices Available to You
You can always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using the Websites. However, as previously discussed, withholding certain requested information may prevent us from providing you with certain Services (e.g. participating in a forum or playing the game).
You can choose at any time to opt out of receiving emails from Gaijin or from having your personally identifiable information shared with selected companies. If you wish to opt out, you can do so by editing your personal account preferences with respect to e-mail or the sharing of information or contacting us at firstname.lastname@example.org. If you elect to “opt out” we will not share your personal information with third parties or send you regular emails. However, we may continue to use your personal information for internal purposes, such as to enhance your user experience or as necessary to administer the Websites, Games or Services or comply with applicable laws and regulations.
We may send a one-time registration confirmation email, and infrequent “service alert” messages to you informing you of specific changes that may impact your ability to use Service you have previously signed up for, regardless of email contact opt-in status. Also, we may contact you if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty and purchase agreements.
We retain these rights because in limited cases we may need to contact you as a matter of law or regarding matters important to you. These rights do not allow us to contact you to market a new or existing Games and Service if you have asked us not to do so, and issuance of these types of communications is rare.
If you create a personal account with us, based on your personal preferences we may periodically contact you via e-mail to provide information about special offers and promotions that may be of interest to you. These communications will relate to select, reputable third parties with whom we have a strategic marketing relationship. We may use a third party e-mail service provider to send e-mails. These service providers are prohibited from using your e-mail address for any purpose other than to send Gaijin related e-mail. If you do not wish to receive e-mails with updates and information please unsubscribe by sending email to: email@example.com. In addition, every time you receive an e-mail you will be provided the choice to opt-out of future e-mails by following the instructions provided in the e-mail.
If you wish to opt out of receiving emails, the sharing or retention of any personal identification information, or otherwise change your personal preferences, you may contact us at firstname.lastname@example.org.
To ensure that your request is honored, provide information sufficient for us to accurately identify and access your records, such as your full name, address and the email address you provided to us when you requested Services or products. We reserve the right to contact you to verify that we have accurately identified record.
Cookies and Web Beacons
Our website uses “cookie” and “web beacon” technology. “Cookies” are short pieces of data generated by a web server that a website stores on a user’s computer. Certain pages on our Websites may require the use of a cookie for purposes of keeping information you enter on multiple pages together. Cookies also enable us to customize our Websites / Games and offerings to your needs and provide you with a better online experience with us. In addition, cookies are used to:
In addition, the Service providers we use to serve and host our advertisements, and/or deliver our e-mails use session and persistent cookies, to track the number of times the Websites are accessed and whether the site was accessed from an advertisement. There are no cookies in the advertisements or e-mails. A cookie is placed on your computer only if and when you click on an advertisement or open the e-mail. The cookie generated from the advertisement or e-mail does not contain any personally identifiable information and will remain on your hard drive until you delete it.
You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so may adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Websites.
Web beacons are used in combination with cookies to help website operators understand how visitors interact with their websites. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. These web beacons are not tied to personally identifiable information. The use of a web beacons allows the site to measure the actions of the visitor opening the page that contains the web beacon. It makes it easier to follow and record the activities of a recognized browser, such as the path of pages visited at a website. We use the information provided by web beacons to develop a better understanding of how the Website’s visitors use the Websites, and to facilitate those visitors' interactions with the Websites. We may make the aggregate data obtained from web analytics (including from our third party analytics providers, if applicable) publicly available. If this data is made available, none of the information will be personally identifying information or potentially-personally identifying information.
C. PRIVACY-RELATED INQUIRIES AND COMPLAINTS